Effective Date: July 2026
Welcome to Waha Chai. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.
1. General
This website is operated by Waha Chai. Throughout the website, the terms "we," "us," and "our" refer to Waha Chai. By visiting our website and purchasing products from us, you agree to these Terms & Conditions.
We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice. Continued use of our website after any changes constitutes your acceptance of those changes.
2. Products
Waha Chai offers tea products and related items through our website. We strive to ensure that all product descriptions, images, pricing, and other information are accurate and up to date.
However, product packaging, colours, and images may vary slightly due to photography, display settings, or packaging updates. We reserve the right to modify product information, pricing, or availability without prior notice.
3. Orders
By placing an order on our website, you confirm that:
- The information provided is accurate and complete.
- You are authorized to use the selected payment method.
- Your order is subject to product availability and payment verification.
We reserve the right to refuse, cancel, or limit any order if fraudulent, unauthorized, or suspicious activity is suspected.
4. Pricing & Payments
All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.
Payments must be completed at the time of purchase using the payment methods available during checkout.
We reserve the right to correct pricing errors and cancel orders placed using incorrect pricing.
5. Shipping & Delivery
Orders are processed and shipped according to our Shipping & Returns Policy. Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or other circumstances beyond our control.
6. Returns & Refunds
Returns, replacements, and refunds are governed by our Shipping & Returns Policy. As our products are food items, returns are generally not accepted after delivery except in cases of damaged, defective, or incorrectly delivered products.
7. Intellectual Property
All content on this website, including logos, product names, images, graphics, text, icons, website design, and other materials, is the property of Waha Chai and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written permission from Waha Chai.
8. Limitation of Liability
Waha Chai shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
Our liability, if any, shall be limited to the value of the product purchased.
9. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
10. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of the appropriate courts in India.
11. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Waha Chai
Website: https://wahachai.com
Email: support@wahachai.com
Phone: +91 97905 33244
