Effective Date: July 2026
Welcome to Waha Chai. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.
1. Information We Collect
We may collect the following information when you interact with our website:
- Name
- Email Address
- Phone Number
- Billing & Shipping Address
- Order Details
- Payment Information (processed securely through third-party payment gateways)
- IP Address
- Browser and Device Information
- Cookies and Website Usage Data
2. How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and shopping experience
- Respond to your enquiries
- Prevent fraud and maintain website security
- Send promotional offers or newsletters (only if you choose to receive them)
3. Payment Security
Waha Chai does not store your debit card, credit card, UPI, or banking details. All online payments are processed securely through trusted third-party payment gateways using industry-standard encryption.
4. Cookies
Our website uses cookies to:
- Remember your shopping cart
- Improve website performance
- Analyze website traffic
- Enhance your browsing experience
You can disable cookies through your browser settings; however, some website features may not function properly.
5. Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal information.
Your information may only be shared with trusted service providers such as:
- Payment gateway providers
- Shipping and courier partners
- Technology and website service providers
- Government authorities when required by applicable law
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
7. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your account details
- Request deletion of your personal data (subject to legal obligations)
- Opt out of promotional communications at any time
8. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. Please review their respective privacy policies before sharing any personal information.
9. Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the revised effective date.
11. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Waha Chai
Website: wahachai.com
Email: support@wahachai.com
Phone: +91 97905 33244
